Agncy Design Inc.

WE HAVE PARTNERED WITH BOSTON PUBLIC SCHOOLS AND OTHER ORGANIZATIONS ACROSS THE BOSTON EDUCATIONAL LANDSCAPE TO INTRODUCE NEW APPROACHES TO PROBLEM-SOLVING AND TO INSTITUTIONAL CHANGE.OUR APPROACH BRINGS TOGETHER HUMAN-CENTERED DESIGN WITH A SYSTEMS MINDSET. HUMAN-CENTERED DESIGN IS PREMISED ON A DEEP AND EMPATHETIC VIEW OF THE PEOPLE WHO A SYSTEM IS SUPPOSED TO WORK FOR. HUMAN-CENTERED DESIGN REMINDS US THAT TO SOLVE A PROBLEM WELL, WE NEED TO KNOW WHO WE ARE SOLVING IT FOR AND WHAT IT LOOKS LIKE THROUGH THEIR EYES.WE COMBINE THIS RICH PEOPLE INSIGHT WITH SIMILAR UNDERSTANDING OF THE SYSTEM ITSELF. IT IS IMPORTANT TO UNDERSTAND THE OPERATIONAL, REGULATORY, AND POLITICAL ECOSYSTEMS THAT WE ARE OPERATING WITHIN.PUSHING THESE TWO APPROACHES TOGETHER CREATES INSIGHTFUL FRICTIONS AND OPENS NEW PERSPECTIVES. IT POINTS OUT CONFLICTS AND ALSO IDENTIFIES AREAS OF MUTUAL BENEFIT. IT IS PRODUCTIVE AND GENERATIVE, RATHER THAN STYMIED BY THE STATUS QUO.